Frequently asked questions:
- How much will a Carnet cost?
There is no fixed cost, as fees vary according to the category and value of goods as well as the countries being visited. Costs will however be a fraction of the value of items covered. Feel free to get in touch with us for a free quotation.
- How long will it take to raise?
We provide either a 1-2 day standard service or a same day express service for an additional fee.
- Can I authorise someone to apply for and use the Carnet on my behalf?
Yes – A Carnet may be issued in the name of an individual or company who must be a permanent resident in the UK. A Carnet may be used by any person providing the user carries a letter from the Carnet holder authorising them to handle/be responsible for the Carnet on their behalf. The Carnet holder may also allow an agent to handle the Carnet through customs on their behalf, again providing that the agent holds a letter of authority.
- Can I add additional items to the Carnet once it has been issued?
No – Once a Carnet has been issued, no additional items can be added to the list of goods. A new Carnet covering the additional items will need to be issued.
- My Carnet has been issued but I am not taking all items with me?
Any combination of items on the Carnet list may be taken, however, you must ensure that only the items that you have taken are declared on the relevant Carnet vouchers/counterfoils.
- Can I extend the validity of a Carnet?
ATA Carnets are valid for 12 months. Some customs authorities may be prepared to extend the period of temporary admission by granting approval for a replacement Carnet. Foreign customs written consent/approval along with issuing fee and security fee will need to be provided to us before we can apply for a replacement Carnet to be issued.
- What should I do with the Carnet when I have finished using the document?
The Carnet must be returned to us intact. Please ensure that you keep a copy of the Carnet for your records and once received, we will pass onto the Chamber of Commerce to review and establish whether it has been used correctly. They will advise the Carnet holder of any action required to minimise exposure to foreign customs i.e. missing Carnet sheets/counterfoils will delay the Carnet file being closed.
- What happens if my Carnet hasn’t been used correctly?