How much will a carnet cost?

There isn’t a fixed cost, as fees vary according to the value and category of goods as well as the countries being visited and the duration the carnet is issued for. Costs will generally be a fraction of the value of items covered. We offer a quick, accurate quote; however, if you do have any queries, just let us know.

How long will it take to raise?

We provide either a 2-3 day standard service or a same-day express service for an additional fee. We will always do our best to meet your timeframe.

Can I authorise someone to apply for and use the Carnet on my behalf?

Yes. A carnet may be issued in the name of a UK company or individual who must be a permanent resident in the UK and have a UK-registered bank account. A carnet may be used by any person appointed by the carnet holder, provided the carnet holder’s representative carries a letter from the carnet holder authorising them to handle and present the carnet to customs on their behalf.

Can I add additional items to the Carnet once it has been issued?

No. Once a carnet has been issued, no additional items can be added to the list of goods. A new carnet covering the additional items will need to be issued.

My carnet has been issued, but I am not taking all items with me?

Any combination of items on the Carnet list may be taken; however, you must ensure that only the items that are declared on the relevant Carnet vouchers/counterfoils are taken with you; otherwise, you may incur penalties or fines.

Can I extend the validity of a Carnet?

ATA Carnets are valid for 12 months. Some customs authorities may be prepared to extend the period of temporary admission by granting approval for a replacement Carnet. Foreign customs written consent/approval along with an issuing fee and security fee will need to be provided to us before we can apply for a replacement carnet to be issued.

What should I do with the carnet when I have finished using the document?

The Carnet must be returned to us intact. Please ensure that you keep a copy of the Carnet for your records, and once received, we will pass it on to the Chamber of Commerce to review and establish whether it has been used correctly. They will advise the Carnet holder of any action required to minimise exposure to foreign customs, i.e., missing Carnet sheets/counterfoils will delay the Carnet file being closed.

What happens if my Carnet hasn’t been used correctly?

All imports and exits from Carnet countries must be discharged correctly by the relevant customs. If this has not been done, then foreign customs will lodge a claim via the Chamber of Commerce. The carnet holder is given a period of 6 months from the date of claim to provide suitable evidence to confirm that the goods have been repatriated. The only forms of evidence acceptable to foreign customs are correctly endorsed Carnets or a certificate of location issued by HMRC, confirming that the goods were repatriated before the Carnet expired. Failure to provide such evidence will result in duties or penalties by foreign customs. The Carnet holder is fully responsible for any such charges

These are the questions our team most often comes across; however, if you have any other queries, please contact our specialists who will be able to help.